Privacy Policy

Cove Manila, Okada Manila, and Tiger Resort, Leisure & Entertainment, Inc. value your interest, patronage, and privacy. We have, therefore, implemented policies that govern the information collection, use, storage, and security practices of the Cove Manila website, as detailed below. This Policy details those policies and practices as implemented in the

Philippines, and applies to all websites owned or directly operated by Cove Manila, Okada Manila, and Tiger Resort, Leisure & Entertainment, Inc.
The Philippines may offer a different level of privacy protection as in other countries. In jurisdictions outside of the Philippines where laws governing privacy may differ, we may adjust our policies and practices to accommodate those laws. Otherwise, we make no representations that our privacy policies and practices are compliant outside of the Philippines.

How We Collect Your Information

In order to better anticipate your needs, and to provide you better service, we collect information from you in a variety of ways, from a variety of sources. This may include:

Contact Information

In order to better coordinate with you, and to help verify your identity when we contact you, our website may request your contact information. This includes, but is not limited to, your name, date of birth, contact address, contact e-mail, and contact number.

Purchase & Transactional Information

When visiting our website, we may collect transactional information from the online reservations, inquiries, and purchases that you provide us.

Identification or Financial Information

When performing online reservations, purchases, or inquiries you may provide us with your credit or debit card number, financial account number, government-provided ID number, or similar identification information.

Location, Device, Browser, and Software Information

When visiting our website, we may collect information about the geographic location you are accessing from site access metrics, the device, browser, and software information from the device you’re using to access our site.

Social Media Information

When using social media-integrated aspects of our website, or interfacinc with us through our social media channels when directed from our site, we may collect information such as your name, e-mail address, and other publicly accessible information on social media.

Other Information

We may also collect information about you from other parties that direct you to our website.

Cookies

Cookies are files stored on your computer that collect information about you. When you access our website, cookies may be accepted by your browser if properly configured. These cookies may help us identify you, and help us generate metrics concerning your visits and interactions on our website. You may configure your browser to reject cookies, but doing so may prevent some transactions or uses of our sites.

How We Store & Secure Your Information

We store information collected through our website on secure servers, protected by industry standard security measures design to block unauthorized access to both servers and data.

However, we cannot enforce the security of any of the devices that you may use to access our site, or send information to us via e-mail, messaging apps, or our website. We are therefore not responsible for information that may have been intercepted prior to our receiving it.

How We Use Your Information

Marketing Purposes

We may use the information collected for our marketing purposes. These may include, but are not limited to, sharing special information, events, offers, and promotions via e-mail, direct mail, social media, phone, SMS, and other methods.

Non-marketing Purposes

We may use the information collected for non-marketing purposes as well. These may include, but are not limited to, validating identity; conducting digital demographic or performance analysis; conducting surveys; handling reservations, purchases, and related transactions; and complying with laws and regulatory guidelines.

Communications and Opting Out

We only wish to message you, primarily via e-mail, communications and notifications that you might find useful or want to receive. These may include, but are not limited to, sharing special information, events, offers and promotions; contacting you regarding certain reservations and inquiries, bookings, or related transactions; and regular updates for special interest groups associated with our programs.

3rd Party Sites

We are not responsible for the privacy policies and procedures of 3rd party sites that may link to Cove Manila’s website, or that Cove Manila may link to as part of past or present business relationships or initiatives. Please review the privacy policies of any linked sites you visit before using – or providing information to – any of those sites.

Privacy Policy Statement Changes

Cove Manila, Okada Manila, and Tiger Resort, Leisure & Entertainment, Inc. reserve the right to revise this Privacy Policy at any time, without notice. If the Policy is revised in a substantive way, a notification will be posted on the site, along with the new Policy and Effectivity Date.